How long does it take to get a response?

We typically respond to all messages within 24–48 business hours.

How can I contact Earth Karma Jewellery about my order?

For questions about your order, please fill out the contact form on this page or email us at info@earthkarmajewellery.com with your order number.

Do you accept returns or exchanges?

Yes, in most cases we do. Please review our full return policy at https://earth-karma.aweb.page/p/00a4fd08-06e2-4db4-b4c4-d1b4f7e251ec before submitting your request.

Can I request custom or personalized jewellery?

Absolutely. We specialize in personalized crystal and birthstone pieces. Share your idea via the contact form and we’ll reply with options, pricing, and timelines.

Contact Us

Contact Earth Karma Jewellery

We’re here to help with questions about your order, shipping, returns, custom jewelry, or anything else you may need. Our team responds within 24–48 hours.

Customer Support

Email us anytime at: info@earthkarmajewellery.com

Order & Return Assistance

If you have a question about a recent purchase, please include your order number so we can assist you quickly.

Custom Jewelry Requests

Looking for a personalized crystal necklace, birthstone set, or custom design? We love creating meaningful pieces — reach out with your ideas!

Return Policy

You can review our full return policy here:

Earth Karma Return Policy

For new designs, offers & updates:

@EarthKarmaJewellery — Facebook | Instagram | Pinterest

Thank you for supporting handcrafted, sustainable crystal jewellery. We appreciate you!