Privacy Policy – Earth Karma Jewellery

Effective Date: July 31, 2020

Last Updated: December 5, 2025

At Earth Karma Jewellery, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from earthkarmajewellery.com. By using our website, you agree to the data practices described in this policy.

Information We Collect

We may collect the following types of information when you interact with our website:

• Personal information you provide: such as your name, email address, billing and shipping address, and limited payment details when you place an order or contact us.
• Automatically collected data: including cookies, IP address, browser type, device information, and pages you visit on our site.
• Optional information: such as preferences, interests, or demographic data (e.g., age, gender) when you choose to share them in surveys, forms, or account settings.

How and Why We Use Your Information

We use the information we collect for the following purposes:

• Order processing: to process and fulfill your orders, handle payments, provide invoices, and manage shipping and delivery.
• Customer support: to respond to your inquiries, handle returns or issues, and provide personalized assistance.
• Site improvement: to analyze how visitors use our website and to improve our layouts, products, and overall shopping experience.
• Marketing (with your consent): to send newsletters, promotions, product announcements, or special offers you have opted in to receive.
• Legal and security: to comply with legal obligations, prevent fraud, and protect the security and integrity of our website and business.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law (for example, for tax, accounting, or legal reporting obligations).

Disclosure of Information

We do not sell or rent your personal information. We may share your data only in the following situations:

• Service providers: with trusted third-party partners who help us operate our business, such as payment processors, shipping carriers, email service providers, and marketing tools. These partners are only allowed to use your data to perform services on our behalf.
• Legal requirements: when required by law, regulation, subpoena, court order, or government request.
• Protection of rights: when necessary to enforce our Terms, protect our legal rights, or investigate suspected fraud or security issues.

Security

We take reasonable technical and organizational measures to help protect your personal information, including secure connections (such as SSL), secure servers, and limiting access to data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can choose to disable cookies in your browser settings; however, some features of the site may not function properly if cookies are disabled.

Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly or obtain verifiable parental consent.

Your Rights & Choices

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you.
• Request corrections or updates to inaccurate or incomplete information.
• Request deletion of your personal data, subject to legal or contractual restrictions.
• Opt out of marketing emails by using the “unsubscribe” link in our emails or by contacting us directly.

To exercise any of these rights, please contact us at info@earthkarmajewellery.com.

International Visitors

If you access our website from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the U.S. By using our website, you consent to this transfer and processing in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of the website after any changes means you accept the updated Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

Email: info@earthkarmajewellery.com
Mailing Address: Earth Karma Jewellery, Aurora, Illinois 60504, USA

Thank you for trusting Earth Karma Jewellery and supporting small-batch, handcrafted gemstone jewellery.