Shipping & Returns Policy – Earth Karma Jewellery
Thank you for shopping with Earth Karma Jewellery. We’re dedicated to providing you with handcrafted gemstone jewelry and a stress-free shopping experience. Please review our shipping and return policies below.
? Shipping Policy
- Processing Time: All orders are processed within 2–5 business days (excluding weekends and holidays).
- Shipping Carrier: We ship via USPS Ground Advantage with tracking included.
- Shipping Rates: Free standard shipping on all U.S. orders over $50 or Fixed Charges. Expedited options available at checkout.
- Packaging: All jewelry arrives in an eco-friendly gift box or pouch, perfect for gifting.
You will receive a confirmation email with tracking details once your order has shipped. We currently ship within the United States.
? Returns & Exchanges
- Return Window: We accept returns and exchanges within 7 days of delivery.
- Eligibility: Items must be unworn, in original condition, and returned in original packaging.
- Return Shipping: Customers are responsible for return shipping costs unless the item is defective or an error occurred on our part.
To initiate a return or exchange, please contact us with your order number and reason for return. Our team will guide you through the process.
Once your return is received and approved, a refund will be processed to your original payment method within 5–7 business days.
? Contact Us
If you have questions about your order, shipping, or returns, we’re here to help!
- Email: info@earthkarmajewellery.com
- Phone: (832) 292-2085
- Address: 75th Street, Aurora, IL 60504, USA
We appreciate your support of small-batch, handmade jewelry with heart. Thank you for choosing Earth Karma.